Products are shipped by Express Post, Fastway or Star Track
Can I find out the status of my order?
This option is only available once your order has been shipped by checking the relevant shipping company’s website and entering the tracking number.
What should I do if I receive my order in damaged or faulty condition?
Take a photo and report it to customer service by sending a mail to enquiries@neutriderm.com.au
What should I do if I receive an incorrect item?
Take a photo and report it to customer service by sending a mail to enquiries@neutriderm.com.au