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Dry Scalp Shampoo 250ml

Dry Scalp Shampoo 250ml

Regular price $16.00 USD
Regular price Sale price $16.00 USD
Sale Sold out
Tax included. Shipping calculated at checkout.

A soap free shampoo for cleansing and hydrating hair and scalp, this pH balanced shampoo will leave your hair and scalp, fresh, clean and moisturised.

Ingredients

  • Natural Colloidal Oatmeal
  • Sodium PCA
  • Citric Acid
  • Cocobetaine
  • Polyquaternium

Directions

  1. Damp hair with warm water then apply shampoo directly onto hair
  2. Gently massage using fingers for atleast two minutes ensuring application covers entire length of hair.

Returns and Refunds

Introduction

There may be times when you need to return an item purchased online. Our Returns and Refund Policy is designed to assist you with your return.

Change of Mind / Exchange of Items

If you wish to return or exchange goods because you ordered the wrong items or you have changed your mind, this can be done within a 7 day period from the date of dispatch. In this case, the items must be unopened, unused and packaging must be in new condition. In order to return items, please contact our customer service team through the Contact Us page. Please include your order number and personal details, and we will assist you as quickly as possible. Please note that if are returning goods due to an incorrect purchase, or because of a change of mind, return shipping charges will be the responsibility of the customer. Additional shipping charges for delivering exchanged goods may also apply.

Faulty Items

Incorrect or Faulty Products

If you have received incorrect, damaged or faulty items, please provide details (including photos) within 30 days of purchase. We will verify whether you are entitled to a replacement with new products and provide instructions accordingly. Please include your order number in the subject line so we can find your order easily and process your request promptly.

*Please note: We do not reimburse for the cost of International Express Shipping.

How to Return Products

If you need to return products, please contact Customer Service to find out how to send damaged products back to us.

Please always include your order number in the subject line as well as pictures of the products you wish to return.

Shipping costs are the responsibility of the customer and are non-refundable. We recommend that you pack the products appropriately and use a trackable, insured service as we cannot take responsibility for items damaged or lost during transit.

In any of these cases , please contact our Customer Service team through the Contact Us Page. It is important that you contact us as soon as you discover the fault. Please include as many details as possible about the fault, as well as your order number and personal details. if eligible we will provide you with a repair or replacement as soon as possible.

Shipping

How do I change my delivery address after my order has been placed?

We process and pack your order as fast as possible. Your delivery address can only be changed by us as long as your order has not been shipped. To change your delivery address, contact us by email or phone. Once you have received a notification that the parcel has been shipped it might still be possible to change the delivery address as long as tracking does not state delivered. Please call us immediately.

How much does shipping cost?

Free shipping is offered on all orders above $30. A flat rate of $10 will be charged on all orders below $30.

What is the delivery time?

The approximate delivery time is 1-3 working days. Delivery times are subject to change due to COVID.

Which courier company will deliver my order?

Products are shipped by Express Post, Fastway or Star Track

Can I find out the status of my order?

This option is only available once your order has been shipped by checking the relevant shipping company’s website and entering the tracking number.

What should I do if I receive my order in damaged or faulty condition?

Take a photo and report it to customer service by sending a mail to enquiries@neutriderm.com.au

What should I do if I receive an incorrect item?

Take a photo and report it to customer service by sending a mail to enquiries@neutriderm.com.au

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Customer Reviews

Based on 5 reviews
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R
R.A.

I bought this for my teenage daughter, its common to get dry scalp at this age with all the hormonal changes, this shampoo works great for her, the scent is good too, buy if you have scalp irritation as nothing else has worked as well and I’ve tried way more expensive products, but this had the best results.

D
D.M.

This shampoo lathers well, it smells great and cleans my scalp without drying it any further. I was diagnosed with a condition called trichodynia and this shampoo has worked great for my scalp problem, it has really helped me, and I would recommend them to anyone suffering from scalp problems.

M
M.W.

It’s unbelievable to not have dry scalp anymore, I’ve tried many shampoo brands and conditioners which were meant to help my dry scalp but didn’t do a good job, after trying dermavive brand dry scalp shampoo I can’t find one flake of dandruff from my dry scalp which tells me its working beautifully, my scalp is no longer itchy, irritating and no longer feels tight as it was before. It feels refreshed and healthy. This is a super buy!

J
J.N.

So many shampoos make my hair feeling drier than before, this dermavive shampoo is different! I leave it on the entire time I’m washing than rinse it out. I’ve now used it 5 times and my scalp tingled and feels wonderful, it smells good and works well on my hair and scalp, leaves my hair nice and fluffy.

V
V.M.

This shampoo is geared towards those with dry scalps, I’ve been using it for months now as I could not find anything better that suits my sensitive dry flaky scalp, I used to find flakes on my clothes, that’s no longer the case after transferring to using only this shampoo. It leaves my hair soft and shiny. A must buy!