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Moisturising Lotion 250ml

Moisturising Lotion 250ml

Regular price $12.00 USD
Regular price Sale price $12.00 USD
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Tax included. Shipping calculated at checkout.

A pH Balanced lotion to increase hydration and softness to the skin. This formula provides immediate relief from itching and relief from inflammation, irritation and redness on the skin. Can be used daily to help prevent flare up of dry skin conditions. Suitable to be applied on all parts of the body, can be applied on infants and geriatrics.

Ingredients

  • Natural Colloidal Oatmeal
  • Sodium PCA
  • Glycerine
  • Light Mineral Oil
  • Isopropyl Myristate

Directions

  1. Apply a sufficient amount onto skin after shower or bath
  2. Apply twice daily.

Returns and Refunds

Introduction

There may be times when you need to return an item purchased online. Our Returns and Refund Policy is designed to assist you with your return.

Change of Mind / Exchange of Items

If you wish to return or exchange goods because you ordered the wrong items or you have changed your mind, this can be done within a 7 day period from the date of dispatch. In this case, the items must be unopened, unused and packaging must be in new condition. In order to return items, please contact our customer service team through the Contact Us page. Please include your order number and personal details, and we will assist you as quickly as possible. Please note that if are returning goods due to an incorrect purchase, or because of a change of mind, return shipping charges will be the responsibility of the customer. Additional shipping charges for delivering exchanged goods may also apply.

Faulty Items

Incorrect or Faulty Products

If you have received incorrect, damaged or faulty items, please provide details (including photos) within 30 days of purchase. We will verify whether you are entitled to a replacement with new products and provide instructions accordingly. Please include your order number in the subject line so we can find your order easily and process your request promptly.

*Please note: We do not reimburse for the cost of International Express Shipping.

How to Return Products

If you need to return products, please contact Customer Service to find out how to send damaged products back to us.

Please always include your order number in the subject line as well as pictures of the products you wish to return.

Shipping costs are the responsibility of the customer and are non-refundable. We recommend that you pack the products appropriately and use a trackable, insured service as we cannot take responsibility for items damaged or lost during transit.

In any of these cases , please contact our Customer Service team through the Contact Us Page. It is important that you contact us as soon as you discover the fault. Please include as many details as possible about the fault, as well as your order number and personal details. if eligible we will provide you with a repair or replacement as soon as possible.

Shipping

How do I change my delivery address after my order has been placed?

We process and pack your order as fast as possible. Your delivery address can only be changed by us as long as your order has not been shipped. To change your delivery address, contact us by email or phone. Once you have received a notification that the parcel has been shipped it might still be possible to change the delivery address as long as tracking does not state delivered. Please call us immediately.

How much does shipping cost?

Free shipping is offered on all orders above $30. A flat rate of $10 will be charged on all orders below $30.

What is the delivery time?

The approximate delivery time is 1-3 working days. Delivery times are subject to change due to COVID.

Which courier company will deliver my order?

Products are shipped by Express Post, Fastway or Star Track

Can I find out the status of my order?

This option is only available once your order has been shipped by checking the relevant shipping company’s website and entering the tracking number.

What should I do if I receive my order in damaged or faulty condition?

Take a photo and report it to customer service by sending a mail to enquiries@neutriderm.com.au

What should I do if I receive an incorrect item?

Take a photo and report it to customer service by sending a mail to enquiries@neutriderm.com.au

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Customer Reviews

Based on 4 reviews
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D
D.R.

This is the only moiturser that I use and I have very sensitive skin, this is the one of the only brands that does not irritate my skin or cause cyst breakouts. It just feels light, I want to emphasise on the light feeling part because those who know will know what I’m talking about. I have been suing this for 2 months now on my face arm chest and its absolutely wonderful. This is going to be my go to moisturiser from now on.

N
N.R.

I work in healthcare and I wash my hands a lot because I have to. I touch people’s faces so I wash my hands more than the average person. This leaves me with very dry hands at times. I started using this every night before bed on my hands and my arms all the way to my elbows. It absorbs real quick and it does not leave any annoying residue. Keeps my hand soft and supple. I highly recommend this product.

M
M.N.

My personal favorite and highly recommended for sensitive skin or people who cannot deal with hars chemical heavy skin care products. I do suffer from a lot of sun damage on my skin as I live close to the beach and spend a lot of time there. This is one of the few brands that I use and like. I would say if you also have sensitive skin and are looking for the best moisturiser, you can stop looking this is the one!

C
C.O.

My go to lotion, have been using it for over a year now. It does not feel sticky even on hot sunny days. Makes my skin feel smooth asf 😍 silky and luxurious. This is the best lotion for dry, sensitive skin, rough or bumpy skin. I’ve stopped using anything else! Try it you will not be disappointed J