UASpharma
Cleansing Balm
Cleansing Balm
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Hydrates and Softens
Gentle and non-drying, the Neutriderm Cleansing Balm is perfect for all skin types, including sensitive skin. It leaves your skin feeling soothed and hydrated and helps maintain a healthy skin barrier with the combination of Vitamin E and Ceramide NP. The skin is perfectly prepared for the next step in your skincare routine, be that a second cleanse with Neutriderm Foaming Cleanser or your serum and moisturiser application.
Indulge in a spa like experience with fragrance hints of bergamot and rose as the Neutriderm Cleansing Balm melts into your skin and efficiently removes makeup, sunscreen, and any debris from your skin. The gentle cleansing agents within the balm help ensure a deep cleanse without stripping the skin.
By thoroughly removing makeup, sunscreen, excess oil, and impurities, the balm also reduces the risk of clogged pores, which can lead to breakouts. Enriched with premium ingredients including Vitamin E and Ceramide NP, it nourishes and conditions the skin barrier and contributes to overall skin health. Your skin will feel soft, supple, and silky.
You may also like to try the Neutriderm Foaming Cleanser as part of a double cleansing routine after you have used the Neutriderm Cleansing Balm.
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Ingredients
Key Ingredients:
PEG-20 Glyceryl Triisostearate: An emulsifying agent that gently cleanses without compromising the skin barrier.
Tocopheryl: Vitamin E, is a potent antioxidant the helps promote skin health and protect from free radicals.
Glycine Soja (Soybean) Oil: An emollient that helps to nourish and moisturise the skin.
Ceramide NP: Acts as a skin-identical lipid and conditioning agent. It helps strengthen the skin barrier, retains moisture, repairs, and enhances natural ceramide levels, improving texture and overall skin health.
All Ingredients:
Isopropyl Myristate, Macadamia Integrifolia Seed Oil, Hydrogenated Vegetable Oil, PEG-20 Glyceryl Triisostearate, Parfum, Tocopheryl, Glycine Soja (Soybean) Oil, Ceramide NP, Cetearyl Alcohol
Neutriderm is dedicated to maintaining accurate ingredient lists on our website; however, ingredient lists occasionally change or may vary. Please refer to the ingredient list on your product package for the most accurate and up-to-date list of ingredients to ensure it is suitable for your personal use.
We recommend doing a patch test or consulting your medical practitioner before using any new skincare product, particularly if you have sensitive skin or allergies.
Used For
• All skin types including sensitive skin
• For face, neck, and decolletage.
• Double Cleansing – the first step.
• For removing water-proof makeup, sunscreen, and impurities from your skin.
How It Works
The Neutriderm Cleansing Balm, an oil-based formula, utilises the power of emulsifying agents that efficiently break down makeup, sebum, and impurities. This surfactant disrupts the lipid structure of these impurities, transforming them into easily removable particles without compromising the skin’s delicate barrier. This gentle yet effective cleansing action makes it ideal for even the most sensitive skin types.
Enriched with Tocopheryl (Vitamin E) and Glycine Soja (Soybean) Oil, this balm provides deep nourishment and antioxidant protection. Vitamin E neutralises free radicals, shielding skin cells from oxidative stress and enhancing the balm's anti-ageing benefits. Soybean oil, rich in essential fatty acids, restores the skin’s lipid balance, reducing moisture loss while softening and smoothing the skin. Additionally, Ceramide NP fortifies the skin barrier, repairing and enhancing natural ceramide levels to retain moisture and improve overall skin texture. These ingredients ensure a comprehensive cleanse that leaves your skin feeling clean, hydrated, and smooth.
Shipping
How do I change my delivery address after my order has been placed?
We process and pack your order as fast as possible. Your delivery address can only be changed by us as long as your order has not been shipped. To change your delivery address, contact us by email or phone. Once you have received a notification that the parcel has been shipped it might still be possible to change the delivery address as long as tracking does not state delivered. Please call us immediately.
How much does shipping cost?
Free shipping is offered on all orders above $100. A flat rate of $16 will be charged on all orders below $100 for orders in Australia and $35 for international orders. Currently, we are not shipping to Canada, we apologise for the inconvenience.
What is the delivery time?
The approximate delivery time for orders within Australia is 2-5 working days. International order delivery times may vary. Please contact us for more information.
Which courier company will deliver my order?
Products are shipped by Express Post, Fastway or Star Track
Can I find out the status of my order?
This option is only available once your order has been shipped by checking the relevant shipping company’s website and entering the tracking number.
What should I do if I receive my order in damaged or faulty condition?
Take a photo and report it to customer service by sending a mail to Enquiries@uaspharma.com.
Are there additional Taxes or Duties on goods when they're shipped to countries outside Australia?
In some cases taxes and duties may be chaged when they are imported into countries ourside of Australia above a specified threshold. Please cross check the specific details around taxes and duties on the respective government resources found on their website.
What should I do if I receive an incorrect item?
Take a photo and report it to customer service by sending a mail to Enquiries@uaspharma.com.
Returns and Refunds
There may be times when you need to return an item purchased online. Our Returns and Refund Policy is designed to assist you with your return.
Change of Mind / Exchange of Items
If you wish to return or exchange goods because you ordered the wrong items or you have changed your mind, this can be done within a 7 day period from the date of dispatch. In this case, the items must be unopened, unused and packaging must be in new condition. In order to return items, please contact our customer service team through the Contact Us page. Please include your order number and personal details, and we will assist you as quickly as possible. Please note that if are returning goods due to an incorrect purchase, or because of a change of mind, return shipping charges will be the responsibility of the customer. Additional shipping charges for delivering exchanged goods may also apply.
Faulty Items
Incorrect or Faulty Products
If you have received incorrect, damaged or faulty items, please provide details (including photos) within 30 days of purchase. We will verify whether you are entitled to a replacement with new products and provide instructions accordingly. Please include your order number in the subject line so we can find your order easily and process your request promptly.
*Please note: We do not reimburse for the cost of International Express Shipping.
How to Return Products
If you need to return products, please contact Customer Service to find out how to send damaged products back to us.
Please always include your order number in the subject line as well as pictures of the products you wish to return.
Shipping costs are the responsibility of the customer and are non-refundable. We recommend that you pack the products appropriately and use a trackable, insured service as we cannot take responsibility for items damaged or lost during transit.
In any of these cases , please contact our Customer Service team through the Contact Us Page. It is important that you contact us as soon as you discover the fault. Please include as many details as possible about the fault, as well as your order number and personal details. if eligible we will provide you with a repair or replacement as soon as possible.