Dermavive Hydra Cleanser Daily Hydrating Face Wash 120ml

Dry skin: The hydrating properties of Dermavive Hydra Cleanser make it a great choice for individuals with dry, dehydrated skin because it helps replenish moisture and restore the skin's natural barrier.

Oily skin: Despite being deeply moisturising, Dermavive Hydra Cleanser is also suitable for oily skin types because it effectively removes excess oil and impurities without stripping the skin – helping to balance oil production.

Acne-prone skin: Dermavive Hydra Cleanser is a gentle yet effective cleanser for acne-prone skin. The colloidal oatmeal helps soothe inflammation and reduce redness associated with acne, while the non-comedogenic formula helps prevent clogged pores.

Sensitive skin: This gentle, pH-balanced, soap-free cleanser is ideal for sensitive skin. It helps cleanse without causing irritation or stripping the skin of its natural oils.

Combination skin: It is well-suited for combination skin, which is characterized by both oily and dry areas on the face. It helps to cleanse and balance the skin, providing hydration where needed without causing excess oiliness.

Eczema, dermatitis and psoriasis: Individuals with skin conditions like eczema, dermatitis or psoriasis can safely use Dermavive Hydra Cleanser. The colloidal oatmeal helps to soothe itchiness, reduce inflammation and provide relief for these skin conditions.

Prior to skin treatments or procedures: Dermavive Hydra Cleanser can be used before any skin treatment or procedure to ensure the skin is thoroughly cleansed and prepared for optimal treatment results.

Our Dermavive Hydra Cleanser harnesses the power of natural colloidal oatmeal, enriched with a remarkable component known as Saponins. When you apply this cleanser, these Saponins work harmoniously to gently yet effectively break down and remove dirt, excess oils, and impurities from the skin's surface without stripping away essential oils, which can help the skin not feel dry after cleansing.

What sets our cleanser apart is that it can help to provide a deep cleanse while ensuring your skin feels fresh, revitalized, and thoroughly hydrated. Experience the Dermavive difference today for a balanced, nourished, and refreshed complexion.

How do I change my delivery address after my order has been placed?

We process and pack your order as fast as possible. Your delivery address can only be changed by us as long as your order has not been shipped. To change your delivery address, contact us by email or phone. Once you have received a notification that the parcel has been shipped it might still be possible to change the delivery address as long as tracking does not state delivered. Please call us immediately.

How much does shipping cost?

Free shipping is offered on all orders above $100. A flat rate of $16 will be charged on all orders below $100 for orders in Australia and $35 for international orders. Currently, we are not shipping to Canada, we apologise for the inconvenience.

What is the delivery time?

The approximate delivery time for orders within Australia is 2-5 working days. International order delivery times may vary.  Please contact us for more information.

Which courier company will deliver my order?

Products are shipped by Express Post, Fastway or Star Track

Can I find out the status of my order?

This option is only available once your order has been shipped by checking the relevant shipping company’s website and entering the tracking number.

What should I do if I receive my order in damaged or faulty condition?

Take a photo and report it to customer service by sending a mail to Enquiries@uaspharma.com.

Are there additional Taxes or Duties on goods when they're shipped to countries outside Australia?

In some cases taxes and duties may be chaged when they are imported into countries ourside of Australia above a specified threshold. Please cross check the specific details around taxes and duties on the respective government resources found on their website. 

What should I do if I receive an incorrect item?

Take a photo and report it to customer service by sending a mail to Enquiries@uaspharma.com.

There may be times when you need to return an item purchased online. Our Returns and Refund Policy is designed to assist you with your return.

Change of Mind / Exchange of Items

If you wish to return or exchange goods because you ordered the wrong items or you have changed your mind, this can be done within a 7 day period from the date of dispatch. In this case, the items must be unopened, unused and packaging must be in new condition. In order to return items, please contact our customer service team through the Contact Us page. Please include your order number and personal details, and we will assist you as quickly as possible. Please note that if are returning goods due to an incorrect purchase, or because of a change of mind, return shipping charges will be the responsibility of the customer. Additional shipping charges for delivering exchanged goods may also apply.

Faulty Items
Incorrect or Faulty Products

If you have received incorrect, damaged or faulty items, please provide details (including photos) within 30 days of purchase. We will verify whether you are entitled to a replacement with new products and provide instructions accordingly. Please include your order number in the subject line so we can find your order easily and process your request promptly.

*Please note: We do not reimburse for the cost of International Express Shipping.

How to Return Products

If you need to return products, please contact Customer Service to find out how to send damaged products back to us.

Please always include your order number in the subject line as well as pictures of the products you wish to return.

Shipping costs are the responsibility of the customer and are non-refundable. We recommend that you pack the products appropriately and use a trackable, insured service as we cannot take responsibility for items damaged or lost during transit.

In any of these cases , please contact our Customer Service team through the Contact Us Page. It is important that you contact us as soon as you discover the fault. Please include as many details as possible about the fault, as well as your order number and personal details. if eligible we will provide you with a repair or replacement as soon as possible.